Contact information

Contact Information

Trade name: VELAVO

Email: velavoshopco@gmail.com

We're an online-only store based in Missouri, United States. The best way to reach us is by email. We aim to reply within 1–2 business days.

When you contact us about an order, please include:
- Your order number
- The name and email used at checkout
- A short description of your question (photos help for damaged or incorrect items)

Please never send passwords or full payment card details by email.

For returns, please email us before sending anything back. We'll reply with return instructions and the correct return address.