Terms and Conditions

Last updated: October 11, 2026

Welcome to Velavo. These Terms and Conditions (“Terms”) apply to your use of our website and to any purchase you make from us. By using our site or placing an order, you agree to these Terms.

1. About Us

Velavo is an online store based in Missouri, United States. You can contact us at velavoshopco@gmail.com.

2. Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to make a purchase on our site.

3. Products and Descriptions

We try to describe and display our products as accurately as possible. Colors, sizes and appearance may vary slightly from the images shown, and we don’t guarantee that product descriptions are completely error-free. Product availability can change without notice.

4. Pricing and Payment

All prices are listed in US dollars (USD) and may change at any time. Payment is due at checkout and is processed securely through our payment providers. If a product is listed at an incorrect price because of an error, we may cancel the order and refund you in full.

5. Orders

Placing an order is an offer to buy. We may refuse or cancel any order, for example if a product is unavailable, we suspect fraud, or there was a pricing error. If we cancel an order you’ve paid for, you’ll receive a full refund.

6. Shipping

Shipping times and details are set out in our Shipping Policy. Estimated delivery times are not guaranteed, and items in one order may arrive in separate packages.

7. Returns and Refunds

Returns and refunds are handled under our Refund Policy. Please review it before purchasing.

8. Product Use

You’re responsible for using products safely and as directed. For beauty and wellness products, read all labels and instructions, do a patch test where appropriate, and consult a healthcare professional if you have allergies, medical conditions or are pregnant. Our products are not intended to diagnose, treat, cure or prevent any disease.

9. Intellectual Property

All content on this site, including text, graphics, logos and images, belongs to Velavo or its content suppliers and may not be copied or used without our permission.

10. User Conduct

You agree not to use our site for any unlawful purpose, to interfere with its operation, or to attempt to access it in an unauthorized way.

11. Limitation of Liability

To the fullest extent permitted by law, Velavo is not liable for any indirect, incidental or consequential damages arising from your use of our site or products. Our total liability for any claim is limited to the amount you paid for the product involved.

12. Privacy

Your use of our site is also governed by our Privacy Policy, which explains how we collect and use your information.

13. Changes to These Terms

We may update these Terms at any time. Changes take effect when posted on this page, and continuing to use the site means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Missouri, United States, without regard to its conflict-of-law rules.

15. Contact Us

If you have questions about these Terms, email us at velavoshopco@gmail.com.